Refund and Returns Policy
Overview
At IncomeNova, we strive to provide high-quality digital products, educational resources, and online business tools.
Due to the nature of digital products, all sales are generally considered final once a product has been downloaded, accessed, or delivered.
Please read this policy carefully before making a purchase.
Digital Products
IncomeNova primarily offers digital products, including but not limited to:
- Ebooks
- Templates
- Digital downloads
- Software and tools
- Online courses
- Educational resources
- PLR and digital assets
Because these products are delivered electronically and cannot be physically returned, we do not generally offer refunds after successful delivery or access has been granted.
Refund Eligibility
A refund may be considered under the following circumstances:
- You were charged multiple times for the same purchase.
- The product was not delivered due to a technical issue on our side.
- The downloaded file is permanently corrupted or inaccessible and we are unable to provide a working replacement.
- A refund is required by applicable consumer protection laws.
All refund requests must be submitted within 14 days of purchase.
Non-Refundable Items
The following items are not eligible for refunds:
- Downloaded digital products
- Digital templates
- Ebooks
- Online courses already accessed
- Membership subscriptions already used
- Affiliate products or services purchased from third-party websites
- Products purchased through external vendors or affiliate links
Third-Party Products and Services
IncomeNova may recommend or promote products and services offered by third-party companies through affiliate partnerships.
Purchases made through third-party websites are subject to the refund policies of those respective providers.
IncomeNova is not responsible for processing refunds for products or services purchased from third-party websites.
Product Access Issues
If you experience any difficulties accessing, downloading, or using a product purchased from IncomeNova, please contact us first.
We will make reasonable efforts to resolve technical issues and ensure you receive the product you purchased.
Chargebacks
If you believe a billing error has occurred, please contact us before initiating a chargeback through your payment provider.
Most issues can be resolved quickly through our support process.
Policy Updates
IncomeNova reserves the right to modify this Refund & Returns Policy at any time without prior notice.
Any updates will become effective immediately upon publication on this page.
Contact Us
If you have any questions regarding this Refund & Returns Policy or wish to request a refund review, please contact us through the contact information provided on our website.
Last updated: June 2026